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Welcome to weibergmedia Support Tickets!


These tickets are strictly not for template customisation or 3rd party plugin questions. Template customisation means modifying the appearance or functionality of the template beyond what the options provide or the demo shows. Any ticket relating to customisation will be politely forwarded to www.weibergmedia.com/#contact.

Please include Please include the template name, website URL and detailed information about your problem. You can expect a response within 48 hours on weekdays, depending on the number of requests in queue.



  Public Ticket Activity

James website   Updated 1 day ago   11   Woodbury - Multi-purpose Bootstrap HTML5 Portfolio Most recent comment from Henry Jordan: That's awesome, James :) I will now keep this ticket closed but fill free to open a new one whenever you encounter an issue you require support on Cheers Tom L Bookmark links between pages issue   Updated 5 days ago   8   Bushwick - One-Page Parallax HTML5 Template Most recent comment from Tobias Fratzke: Hi Tom, that will not work because the portfolio items adjust according to screen width, so they have different heights on different devices/screens. But do let me know, if you find a ... Harald Austin - Architect TEMPLATE   Updated 1 week ago   3 Creative Market Most recent comment from Tobias Fratzke: Hi Harald, are you talking about the white arrows from the main slider? Thanks Tobias James https://validator.w3.org/   Updated 2 weeks ago   3   Woodbury - Multi-purpose Bootstrap HTML5 Portfolio Most recent comment from Henry Jordan: Hi James, Thanks for letting me know of the progress made :) Feel free to let me know whenever you encounter an issue you require support on. Cheers manu mobile site   Updated 2 weeks ago   4   Peekskill – Mobile-First Portfolio for Creatives Most recent comment from Henry Jordan: Great :) Feel free to open a new ticket whenever you encounter an issue you require support on. Cheers James website   Updated 3 weeks ago   7   Woodbury - Multi-purpose Bootstrap HTML5 Portfolio Most recent comment from Henry Jordan: Hi James, Thanks for getting back to me.  That's great! I'm glad it's resolved. Your site looks great for me. But if you want to add additional pages, you can always copy the existing one, ... Bartosz mobile and chrome problem, logo showing with incorrect width   Updated 3 weeks ago   21   Hempstead – Responsive HTML5 Portfolio Template Most recent comment from Henry Jordan: Hi Bartosz, Thank you for your patience on this. Glad to hear that the issue is resolved on chrome and safari. We will continue running some test on the retina display issue and keep you ... James icons   Updated July 26, 2016   8   Woodbury - Multi-purpose Bootstrap HTML5 Portfolio Most recent comment from Henry Jordan: Hi James, Thanks for the follow-up. I'm glad you're able to modify those icons. I will close this ticket but please feel free to get back in touch if you have any other questions :)  JP PayPal drop down button on mobile doesn't show   Updated July 26, 2016   2   Bushwick - One-Page Parallax HTML5 Template Most recent comment from Henry Jordan: Hi there, I'm sorry to hear you are having an issue. Could you please try the following CSS code? form[target="paypal"] select { border: 1px solid #a9a9a9; -webkit-appearance: ... James font size   Updated July 26, 2016   40   Woodbury - Multi-purpose Bootstrap HTML5 Portfolio Most recent comment from Henry Jordan: Hi James, Allow me to keep this closed and follow it up from here https://weibergmedia.ticksy.com/ticket/841673/ Thanks for your patience and understanding :) JP mobile image stretches   Updated July 25, 2016   2   Bushwick - One-Page Parallax HTML5 Template Most recent comment from Henry Jordan: Hi there, Thanks for getting in touch and sorry to hear you are having trouble there! I believe that's because you haven't set the size for tablet devices. I believe you can fix it by adding ... Jürgen Navigation-Buttons   Updated July 16, 2016   4   Scarsdale – Responsive HTML5 Photography Portfolio Most recent comment from Henry Jordan: Hi Jurgen, Glad to be of help. :) Please have a great weekend and feel free to reach out to us if you need further assistance. Cheers, Carlo Scroll in Ajax   Updated July 7, 2016   4   Huntington – Responsive HTML5 Portfolio Template Most recent comment from Henry Jordan: Hi Carlo, Thanks for the explanation. Please keep in mind that the ajax content is not supposed to contain the full content. If you have a long content and multiple images, please use the ... H. Serkan Map   Updated June 24, 2016   2   Astoria – Bootstrap HTML5 Restaurant Template Most recent comment from Henry Jordan: Hi Serkan, Thank you for reaching out to us. Looking into this on your site, the error being logged is:  Google Maps API error: MissingKeyMapError ... bobby terry town website template   Updated June 21, 2016   5 Creative Market Most recent comment from bobby: thank you that worked. appreciate your help
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