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Welcome to weibergmedia Support Tickets!


These tickets are strictly not for template customisation or 3rd party plugin questions. Template customisation means modifying the appearance or functionality of the template beyond what the options provide or the demo shows. Any ticket relating to customisation will be politely forwarded to www.weibergmedia.com/#contact.

Please include Please include the template name, website URL and detailed information about your problem. You can expect a response within 48 hours on weekdays, depending on the number of requests in queue.



  Public Ticket Activity

JP PayPal drop down button on mobile doesn't show   Updated 4 hours ago   1   Bushwick - One-Page Parallax HTML5 Template Most recent comment from JP: I have PayPal buttons with drop down menus that don't show up on the mobile version.  If you check the desktop version you will see a grey button with an arrow indicating there is a drop ... James icons   Updated 4 hours ago   5   Woodbury - Multi-purpose Bootstrap HTML5 Portfolio Most recent comment from James: Henry  I notice some other icons which I possibly could use at some point in the future. Could these be added to the CSS list? James font size   Updated 19 hours ago   40   Woodbury - Multi-purpose Bootstrap HTML5 Portfolio Most recent comment from Henry Jordan: Hi James, Allow me to keep this closed and follow it up from here https://weibergmedia.ticksy.com/ticket/841673/ Thanks for your patience and understanding :) JP mobile image stretches   Updated 1 day ago   2   Bushwick - One-Page Parallax HTML5 Template Most recent comment from Henry Jordan: Hi there, Thanks for getting in touch and sorry to hear you are having trouble there! I believe that's because you haven't set the size for tablet devices. I believe you can fix it by adding ... Jürgen Navigation-Buttons   Updated 1 week ago   4   Scarsdale – Responsive HTML5 Photography Portfolio Most recent comment from Henry Jordan: Hi Jurgen, Glad to be of help. :) Please have a great weekend and feel free to reach out to us if you need further assistance. Cheers, Carlo Scroll in Ajax   Updated 3 weeks ago   4   Huntington – Responsive HTML5 Portfolio Template Most recent comment from Henry Jordan: Hi Carlo, Thanks for the explanation. Please keep in mind that the ajax content is not supposed to contain the full content. If you have a long content and multiple images, please use the ... H. Serkan Map   Updated June 24, 2016   2   Astoria – Bootstrap HTML5 Restaurant Template Most recent comment from Henry Jordan: Hi Serkan, Thank you for reaching out to us. Looking into this on your site, the error being logged is:  Google Maps API error: MissingKeyMapError ... bobby terry town website template   Updated June 21, 2016   5 Creative Market Most recent comment from bobby: thank you that worked. appreciate your help Raimund style.css missing   Updated June 21, 2016   7   Hudson – Creative Responsive Retina-Ready HTML5 Most recent comment from Tobias Fratzke: HI Raimund! The WordPress version is now available at creativemarket: https://creativemarket.com/weibergmedia/737030-Hudson-%E2%80%93-Multi-Purpose-WP-Theme Cheers Tobias Alexander Disable Responsive   Updated June 21, 2016   2 Creative Market Most recent comment from Henry Jordan: Hi Alexander, Thanks for getting in touch!  Our themes use CSS media queries to show different layouts for different devices. I believe you can force it to show the desktop version by ... Markus Terrytown - Construction & Renovation HTML5 Template   Updated June 1, 2016   2 Creative Market Most recent comment from Henry Jordan: Hi Markus, Thanks for your interest in Terrytown theme :) Regarding your query, ThemeForest wraps the demo site on their site so it can cause a biased result. Please use this URL ... Claudio Adding more pictures to each gallery   Updated May 27, 2016   4   Stamford – HTML5 Photography Portfolio & Blog Most recent comment from Henry Jordan: Hi Claudio, Thanks for getting in touch again!  I'm not sure if this is what you want, so please forgive me if I'm wrong. If you want to make the images to have full height, you need ... Vincent Images   Updated May 19, 2016   3   Stamford – HTML5 Photography Portfolio & Blog Most recent comment from Henry Jordan: Hi Vincent, Thanks for the follow-up. I'm glad that you solved the issue. I will close this ticket but please feel free to get back in touch if you have any other questions :)  Daniel Youtube Ads   Updated May 13, 2016   5   Bushwick - One-Page Parallax HTML5 Template Most recent comment from Tobias Fratzke: Hi Daniel! Do these ads appear also when you are playing the videos on youtube.com? Thanks for letting me know! Cheers Tobias JP iphone glitch   Updated May 10, 2016   7   Bushwick - One-Page Parallax HTML5 Template Most recent comment from Tobias Fratzke: Hi JP! The mobile menu has been fixed. You can test the live demo yourself before redownloading the files from themeforest. They should be reviewed and accepted within the next few hours. You ...
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